Community Corner

CLP Should Pay For "Imprudent" Storm Response

The attorney general says the utility's response to two major storms last year was so poor it should pay for it with stiff penalties.

Attorney General George Jepsen is calling on state regulators to impose "meaningful penalties" on CL&P, calling the utility's response to two major storms last year inadequate and "imprudent." 

“Connecticut residents and businesses were left stranded in the wake of two of the largest storm-related power outages to ever affect our state because of CL&P’s failures. Any costs related to CL&P’s imprudence should in no way be passed on to ratepayers,” Jepsen said.

“CL&P failed to prepare for major weather events, failed in its assessments and failed to adequately communicate with the public and public officials. The company’s ‘worst-case scenario' emergency response plan only prepared for 100,000 power outages; they had no plan whatsoever for outages on the scale that we saw not once in 2011, but twice.”

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CL&P, he said, was imprudent in its preparation for and response to Tropical Storm Irene in August and the October Nor’easter and should face meaningful penalties,  Jepsen said in a brief filed today in the Connecticut Public Utilities Regulatory Authority (PURA) investigation into utility companies’ responses to the two storms.

Jepsen is calling on regulators to disallow recovery of any storm-related costs that resulted from CL&P’s response and he is calling for PURA to disallow the recovery from ratepayers of a substantial portion, in the range of 30 to 50 percent, of CL&P’s 2011 storm restoration and recovery costs.  This penalty fairly reflects the cumulative effects of CL&P’s imprudence in its preparations for and management of these storms, the he said.

Find out what's happening in Cheshirewith free, real-time updates from Patch.

The majority of Cheshire residents lost power for nearly a week in October, causing the town to open an overnight emergency shelter at Cheshire High School for the first time in recent memory. 

According the brief, evidence presented in the case reveals that CL&P was imprudent with regard to its:

  • Inadequate preparation for major storms,
  • Failure to request the assistance of outside crews in a timely manner,
  • Unreasonable damage assessment process,
  • Failure to train and support municipal liaisons and defer to local restoration priorities,
  • Unreasonable development of estimated restoration times, and
  • Mismanagement of communications with the public and public officials concerning estimated restoration times.

Tropical Storm Irene caused more than 700,000 customers to lose power, some for as long as nine days. The Nor’easter interrupted electric service to more than 800,000 Connecticut residents, many for as long as 11 days.


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